PRIVACY POLICY

Effective Date:

April 28, 2025

Queen's Grooming and Boarding

We values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our business, use our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, pet's name, breed, age, medical history, and grooming/boarding preferences.

Payment Information: Billing address and payment details when you purchase our services.

Technical Information: IP address, browser type, and browsing behavior if you visit our website.

2. How We Use Your Information

We use the information we collect to:

Provide grooming and boarding services.

Schedule and confirm appointments.

Respond to your inquiries and communicate with you.

Improve our services and customer experience.

Send updates, promotions, and marketing communications (you may opt-out at any time).

Process payments and manage billing.

Comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information in the following situations:

Service Providers: With trusted vendors who assist with payment processing, appointment scheduling, marketing, and IT services.

Legal Requirements: When required by law or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

5. Your Choices

You have the following rights regarding your personal information:

Access and update your information.

Request the deletion of your personal information.

Opt-out of receiving marketing communications.

You can exercise these rights by contacting us at (978) 398-6296.

6. Children's Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on our website with the updated "Effective Date."

Your continued use of our services after any updates constitutes acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Queen's Grooming and Boarding

(978) 398-6296